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Contact

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Services
About Us
Contact

Packaging Health

Diagnostic

Answer 20 questions across 6 focus areas. We’ll email you a full, independent assessment of your packaging position and where you might be losing money.

Our services

DIAGNOSTIC

Packaging Health Diagnostic

Ready to Find Out Where You Stand?

Answer 20 questions across six key packaging focus areas.

Your diagnostic results will be emailed directly to you, and an In4ormed team member will follow up to guide you through the findings and discuss the next steps.

Full name *

Company name *

Phone number *

Email address *

The diagnostic

Section 1 of 6

Cost & Pricing

This section explores how effectively your organisation manages packaging costs,
supplier pricing and commercial purchasing decisions. Consider how regularly
pricing is reviewed, negotiated and benchmarked to ensure you're receiving the
best possible value.

When did you last benchmark your packaging prices against the open market — not against your current supplier's price list? *We have never formally benchmarked our packaging pricesWe compared prices more than 12 months ago, or only occasionallyWe benchmark regularly and have current market comparisons

Do you know the margin your packaging supplier is making on your account? *No — we have no visibility of supplier marginsWe have a rough idea but nothing verifiedYes — we have verified this independently

Have you actively negotiated packaging pricing in the last 12 months, or accepted the price on the invoice? *We accept invoice pricing without questionWe occasionally query prices but rarely push back formallyWe negotiate actively and have achieved measurable reductions

Do you receive rebates or volume discounts — and do you know if you're getting everything you're entitled to? *We don't have rebates in place, or don't track themWe have some arrangements but don't fully verify what we're owedYes — we track and verify all rebates and discounts against entitlement

The diagnostic

Section 2 of 6

Supplier Relationship & Service

This section assesses the strength of your supplier relationships, service
performance and supply continuity. Consider how proactively your suppliers
support your business and whether performance is regularly reviewed.

Does your supplier proactively bring you better pricing, new products or efficiency opportunities — or do you have to ask? *Our supplier rarely or never brings proactive improvementsIt happens occasionally but not consistentlyOur supplier regularly brings opportunities without being asked

When did you last formally review your supplier's delivery performance, invoice accuracy and product quality? *We have never done a formal supplier performance reviewWe have done this once or some time ago, but not recentlyWe conduct formal supplier reviews regularly with documented outcomes

Do you have more than one supplier for your key packaging lines — or are you single-sourced? *We rely on a single supplier for most or all of our packagingWe have a secondary supplier for some lines but not comprehensivelyWe have a deliberate multi-supplier strategy for key lines

If your main packaging supplier couldn't deliver tomorrow, how long before your operation was affected? *Operations would be affected within 24–48 hoursWe would manage for a few days but struggle beyond a weekWe have sufficient cover and contingency to manage without disruption

The diagnostic

Section 3 of 6

Range & Stock

This section evaluates how efficiently your packaging range and inventory are
managed. Consider whether your product range is fully justified, stock levels are
optimised and storage space is being used effectively.

How many individual packaging lines do you carry — and when did you last review whether all of them are necessary? *We have never formally reviewed our range for necessityWe know our range broadly but haven't done a structured review recentlyWe conduct regular range reviews and our current range is fully justified

Do you have packaging stock that hasn't moved in 90 days or more — and do you know its value? *We likely have dead stock but don't track itWe're aware of some slow-moving stock but haven't quantified itWe monitor stock movement and have no significant dead stock

Is your packaging range driven by what your business actually needs, or by what your supplier has historically recommended? *Our range has largely been shaped by supplier recommendationsIt's a mix — some business-driven, some supplier-influencedOur range is entirely driven by our own business requirements

Does the storage space your packaging occupies restrict your ability to hold more profitable product lines? *Yes — packaging takes up significant storage that limits other stockSomewhat — storage is tight but we manageNo — our packaging footprint is optimised and doesn't constrain us

The diagnostic

Section 4 of 6

Ordering & Process

This section reviews your packaging procurement process, ordering controls and
operational consistency. Consider how purchasing decisions are managed and whether
clear processes exist to minimise waste and supply disruptions.

Who decides what packaging to order and when — and is that process documented and controlled? *Individual staff members decide independently with no formal processThere's a loose process but it's not consistently followedWe have a documented, controlled ordering process that is followed consistently

Do you have visibility of packaging usage across all your sites or departments? *No — each site or department manages its own packaging independentlyPartial visibility — we see some data but not a full pictureYes — we have full visibility of usage across all sites and departments

Have you experienced packaging running out, or over-ordered to the point of waste, in the last 6 months? *Yes — this has happened and caused disruption or written-off stockOccasionally — minor instances that were manageableNo — our ordering is consistent and we don't experience these issues

The diagnostic

Section 5 of 6

Application, Quality & Presentation

This section focuses on the suitability, quality and day-to-day performance of
your packaging. Consider whether products meet operational requirements, protect
your goods effectively and support a professional customer experience.

Does the packaging your staff use day-to-day match the specification you actually purchased? *We don't have a written specification — staff use whatever is availableWe have a general idea but it's not formally documented or enforcedYes — we have a written specification and staff follow it consistently

Have you had customer complaints or product damage that could be traced back to packaging quality or misuse? *Yes — we have had incidents related to packaging quality or misuseRare incidents — we're not certain packaging was always the causeNo — we have no complaints or damage attributable to packaging

Have your staff received formal training on correct packaging use, handling and storage? *No formal training — staff learn by observation or trial and errorInformal guidance has been given but nothing structured or documentedYes — we have formal, documented training that is kept current

The diagnostic

Section 6 of 6

Confidence & Independence

This final section measures your confidence in your current packaging strategy and
whether it has been independently reviewed. Consider how confident you are that
your packaging decisions deliver the best value and long-term performance.

On a scale of 1–5, how confident are you that your packaging spend is fully optimised and represents genuine value for money? *Not at all confident — 1 or 2 out of 5Somewhat confident — 3 out of 5Very confident — 4 or 5 out of 5, with evidence to support it

Has anyone other than your supplier or distributor ever independently reviewed your packaging spend, pricing and processes? *No — our packaging has only ever been assessed by those supplying itWe've had informal input from someone outside the supply chain, but nothing structuredYes — we have had a formal, independent review and act on its findings

DIAGNOSTIC

Packaging Health Diagnostic

Ready to Find Out Where You Stand?

Answer 20 questions across six key packaging focus areas.

Your diagnostic results will be emailed directly to you, and an In4ormed team member will follow up to guide you through the findings and discuss the next steps.

Full name *

Company name *

Phone number *

Email address *

The diagnostic

Section 1 of 6

Cost & Pricing

The diagnostic

Section 2 of 6

Supplier Relationship & Service

The diagnostic

Section 3 of 6

Range & Stock

The diagnostic

Section 4 of 6

Ordering & Process

The diagnostic

Section 5 of 6

Application, Quality & Presentation

The diagnostic

Section 6 of 6

Confidence & Independence

Get in touch

Tell us about your packaging challenges and we’ll set up a conversation at a time that suits you. No obligation.

Phone:

083 458 7447

Email:

info@in4ormedpack.co.za

Contact Us

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Last Name *

Phone number *

Email Address *

Tell us about your challenge

Packaging Health Diagnostic

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We don’t sell packaging.
We protect your packaging spend.

Packaging Health

Diagnostic

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Packaging Health Diagnostic

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Phone - 083 458 7447

Email - info@in4ormedpack.co.za

Website - www.in4ormedpack.co.za

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